Over the last month, I took the time to go through the entire PrimeHealth sign-up process myself, and shortly after, I decided to try Ro’s weight loss program too. Both companies are getting a lot of attention lately, and several of my clients (men and women) have asked, “Which one should I choose?”
So today, I’m breaking it all down: the process, the support, and what you actually get for your money. This isn’t just a brand comparison. It’s a real-world look at what to expect from each service and who they’re best for.
Quick Breakdown: PrimeHealth vs. Ro
| Feature | PrimeHealth | Ro |
|---|---|---|
| Medication Type | Compounded GLP-1 | Brand-name GLP-1 (Wegovy®) |
| Starting Price | $299/month (flat rate) | $599/month (starting dose) |
| Intake Process | Quiz + optional video call | Online form + auto review |
| Final Approval Time | ~24 hours | Varies (can take longer) |
| Delivery Speed | 3–5 business days | Slower (per client feedback) |
| Support Options | Unlimited messaging + check-ins | Basic support |
| Insurance Accepted? | No (cash only) | Yes (for some) |
| Best Fit For | Budget-focused users | Brand-name seekers with insurance or the cash-pay budget |
| Get started | Prime Health's quiz | Ro's quiz |
My Experience With Prime Health
After hearing about PrimeHealth from a few clients, I went through the Prime Health process myself. I completed the quiz, got pre-approved, selected a plan, and paid. Within 24 hours, I received a response from their medical team. While I wasn’t ultimately a candidate (due to not meeting criteria), I was refunded quickly and without hassle.
What I appreciated most was the transparency throughout the process. The platform is easy to use, and communication felt personal and professional. It gave me confidence that they actually review each case carefully rather than rushing people through.
Perks of Going With Prime Health
- Unlimited messaging
- No price increase if dose increases
- Quick approval and shipping
- 10 pound weight loss money-back guarantee
- $120 off your first month (with the link below)
Signing Up With Ro: A Brand-Name Option
Ro offers access to brand-name GLP-1 injections, including Wegovy®. I signed up through their site and completed the intake process. It was quick and automated, but not as thorough as PrimeHealth’s.
Pricing is much higher: $599/month if you’re starting on the lowest dose, and that’s without insurance. I was pre-qualified, but I didn’t move forward with the prescription because I wanted to compare how both platforms handled the early steps.
One note: Some of my clients who went forward with Ro told me they had to wait longer than expected to receive their medication. That’s a concern, especially at this price point. It also suggests that the supply issues around brand-name GLP-1s aren’t totally resolved.
Perks of Going With Ro
- Access to name-brand GLP-1s
- Cash-pay option or insurance coverage
- Regular check-ins
- Large community of patients
What the Process Looks Like
Both brands start with a quiz and ask important health questions. Once you pre-qualify, you choose a plan, pay up front, and wait for final approval from the medical team.
Ro’s quiz was a little quicker, but PrimeHealth’s was more detailed. Both are cash-pay until insurance is verified (for Ro), and both charge before final approval.
PrimeHealth tends to move faster, with meds often shipped in 3–5 business days. Ro is slower to fulfill orders, and several clients shared they had to follow up for updates.
Why Comprehensive Intake Matters
As a dietitian, I appreciate when a provider asks the tough questions. Both Ro and PrimeHealth have some of the most detailed intake forms I’ve seen. They ask about medical history, symptoms, current medications, and health goals. That tells me they’re focused on safety, not just sales.
If you're new to compounded GLP-1 medications, this step should give you peace of mind.
What My Clients Are Saying
Some of my clients use Ro and say they like the name recognition and ease of access. Others have reported frustrating delivery delays.
With PrimeHealth, my clients often mention how responsive the team is. They like having easy access to their provider and appreciate the flat-rate pricing, even as their dose increases.
A Quick Note for Midlife Women
If you're navigating perimenopause or menopause, and you suspect your hormones are making weight loss harder, you might need something a bit more tailored. PrimeHealth and Ro are both solid programs, but neither is built specifically for women in midlife.
For that, I recommend checking out my top GLP-1 picks for menopause. My community recommends Josie as their favorite for women going through hormonal changes.
Final Thoughts: Which Should You Choose?
Here’s how I break it down:
- Choose Ro if you want a brand-name medication, have insurance, and don’t mind waiting
- Choose PrimeHealth if you want a fast, affordable compounded GLP-1 and strong customer support
Both are legitimate. The best choice depends on your goals, your timeline, and your budget.
And no matter which route you go, don’t forget: strength training and high-protein meals should be at the center of your routine. Medication can help, but it’s not a replacement for the basics.
If you need help with that part, I’d love to support you!
