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Thanks for visiting and shopping at SuperScript Wellness, the following are the terms and conditions that guide our Shipping Policy.
Shipment processing time
All products take 5-7 business days for your order to be processed. USPS ground orders arrive within 3 – 5 business days after your order has been processed. Please verify that your shipping address is correct before completing your order. You may be subject to reshipping fees if your package needs to be reshipped due to inaccurate shipping you provided.
All orders are processed and shipped on business days only, Monday through Friday.
Priority mail can take 3-7 days longer than normal to deliver during the holidays (especially during the month of December.) SuperScript Wellness is not responsible or liable for any U.S. Postal Service errors during transit, including damage and loss of package and for any “reasonable” delay beyond our advertised delivery time frames.
When we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Q: What is your Shipping Method?
A: We offer Priority shipping via USPS (United States Postal Service) within the U.S., which typically takes 5-7 business days. You may track your order by visiting www.USPS.com.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours after order has been processed.
Customs, Duties and Taxes
SuperScript Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).
We accept all major credit and debit cards (MasterCard, visa card) and PayPal. Please be sure to provide your exact billing address and telephone number.
We are here to help! Please do not hesitate to submit a complaint if you have problems with your order. Contact our customer service team by sending an email to firstname.lastname@example.org if you have further questions.